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APMG-International Change-Management-Foundation Exam Syllabus Topics:

Topic
Details

Topic 1

Ethics and Change Management: This section covers ethical considerations in change management, managing the human side of change, and organizational and individual needs.

Topic 2

Engaging and communicating with stakeholders, change Impact and Readiness, conducting change impact assessments, assessing organizational readiness for change, and identifying and managing resistance to change.

Topic 3

Communication in Change Management: This section covers developing a communication strategy

Topic 4

Measuring and Sustaining Change: In this section, the focus is on the key performance indicators for change initiatives, monitoring and evaluating change progress, and strategies for sustaining change.

Topic 5

Change Management Planning: This section covers creating a change management plan, integrating change management with project management, and resource allocation for change initiatives.

Topic 6

Leadership and Change: In this section, the preference is given to the role of leadership in change management, change leadership styles, building and maintaining a guiding coalition, etc.

Topic 7

communication methods and channels, and effective messaging for different stakeholder groups.

Topic 8

Change Management Models and Theories: This section discusses Lewin's 3-Stage Model, Kotter's 8-Step Process, ADKAR Model, and Kübler-Ross Change Curve.

Topic 9

Stakeholder Management: This section covers identifying stakeholders, stakeholder analysis techniques

Topic 10

Organizational Culture and Change: This section covers the understanding of organizational culture, the impact of culture on change initiatives, and cultural change.

APMG-International Change Management Foundation Exam Sample Questions (Q69-Q74):

NEW QUESTION # 69
Which of the common Agile concepts, behaviours, and techniques comprises fixed periods of time, at the end of which an objective has been met?

A. Full transparency
B. Timeboxes (also known as sprints)
C. Focus on frequent delivery
D. Minimum viable product

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:
In Agile methodology, as covered in the APMG Change Management Foundation, Timeboxes (Option B), also known as sprints in Scrum, are fixed time periods (e.g., 2-4 weeks) during which specific objectives or deliverables are completed. This structured approach ensures focus and progress. Minimum viable product (A) refers to a basic product version, Full transparency (C) to open communication, and Focus on frequent delivery (D) to regular outputs-none inherently involve fixed time periods with completed objectives like Timeboxes.

NEW QUESTION # 70
Which of the following statements about the concept of extinction in behavioral learning are true?
Extinction happens when rewards for a certainbehaviorare withdrawn
Reconditioning behavior after extinction takes as long as it did before extinction

A. Both 1 and 2 are true
B. Neither 1 or 2 is true
C. Only 1 is true
D. Only 2 is true

Answer: C

Explanation:
Explanation
Extinction is a concept in behavioral learning that describes what happens when rewards for a certain behavior are withdrawn. This can lead to the behavior being reduced or eliminated over time. However, reconditioning behavior after extinction does not take as long as it did before extinction, as there is still some memory or association of the behavior and the reward. Therefore, only statement 1 is true. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)

NEW QUESTION # 71
Which characteristic can be tracked using Mayfield's stakeholder radar technique?

A. The interest that a stakeholder has in a change through its life.
B. The changes in roles and responsibilities during engagement
C. Change in the stakeholder's engagement needs and domain
D. The power/influence that a stakeholder has in a change throughout its lite

Answer: C

Explanation:
Explanation
Mayfield's stakeholder radar technique is a tool that helps to monitor and manage stakeholders throughout the life cycle of a change initiative. The technique involves plotting stakeholders on a radar chart according to four dimensions: engagement needs(how much attention they require), domain (their area of interest or expertise), impact (how much they are affected by the change), and influence (how much they can affect the change). By tracking these dimensions over time, the technique can help to identify changes in the stakeholder's engagement needs and domain, as well as any potential risks or opportunities for engagement.
References:
* https://apmg-international.com/files/document/change-management-foundation-online-brochure
* https://www.mayfield.consulting/stakeholder-radar/

NEW QUESTION # 72
Which of the following statements about data analytics are true?
1.The more data you have, the better the results
2.Obtaining new data from external sources is beneficial and removes bias

A. Neither 1 nor 2 is true
B. Both 1 and 2 are true
C. Only 1 is true
D. Only 2 is true

Answer: A

Explanation:
Comprehensive and Detailed In-Depth Explanation:
In APMG, more data (1) doesn't guarantee better results-quality matters-and external data (2) adds perspective but doesn't inherently remove bias. Neither is true.

NEW QUESTION # 73
Which of the following statements about neuroscience research, relevant to helping people learn and embrace change, are true?
Following moments of insight, offer supportive feedback
Positive informative talks from experts

A. Both 1 and 2 are true
B. Neither 1 nor 2 is true
C. Only 1 is true
D. Only 2 is true

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:
Neuroscience insights in the APMG Change Management Foundation highlight how the brain learns during change. Statement 1 ("Following moments of insight, offer supportive feedback") is true, as research (e.g., Rock's AGES model) shows that reinforcing insights with feedback strengthens neural pathways, aiding learning. Statement 2 ("Positive informative talks from experts") lacks specific neuroscience backing in this context; while informative, it's not highlighted as a key learning enhancer compared to feedback after insight.
Thus, only Statement 1 is true.

NEW QUESTION # 74
......

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